Maintenance Charges

Maintenance Charge List

Public housing developments owned and operated by the City of Roanoke Redevelopment and Housing Authority (RRHA) will use the Maintenance Charge List. Prices have been adjusted on materials and labor to reflect current cost to the RRHA. The labor rate is the average hourly rate of RRHA’s current maintenance staff, including benefits.

Maintenance Charges

Damage that occurs to a unit that is beyond normal wear and tear will be billed to the resident of that unit. Examples include: lost keys or lockout, requesting emergency service for repairs that are routine, repairs resulting from residents’ property, overloaded circuits, and replacement of light bulbs. The Maintenance Charge List for repairs is published and made available to all residents and the general public.

We understand that damage caused by the resident does occasionally occur. Your lease requires and we encourage you to report such damage in a timely manner. Reported problems will be resolved. However, damage that has not been reported and which is discovered by staff will be processed as a lease violation and will remain a payment responsibility of the resident.

A hammer on the ground next to a tray of screws.

Maintenance Charges

Damage that occurs to a unit that is beyond normal wear and tear will be billed to the resident of that unit. Examples include: lost keys or lockout, requesting emergency service for repairs that are routine, repairs resulting from residents’ property, overloaded circuits, and replacement of light bulbs. The Maintenance Charge List for repairs is published and made available to all residents and the general public.

We understand that damage caused by the resident does occasionally occur. Your lease requires and we encourage you to report such damage in a timely manner. Reported problems will be resolved. However, damage that has not been reported and which is discovered by staff will be processed as a lease violation and will remain a payment responsibility of the resident.

A hammer on the ground next to a tray of screws.

Charges are due and payable 14 calendar days after billing. If the family requests a grievance hearing within the required timeframe, RRHA may not take action for nonpayment of the charges until the conclusion of the grievance process.

Nonpayment of maintenance charges and damage charges is a violation of the lease and is grounds for eviction.

A copy of the Maintenance Charge List will be on display below and at the following locations for review:

Maintenance Charge List

Service
Code
Service DescriptionCraft
Code
Stand.
Hours
2017 Charge
GENERAL MAINTENANCE & REPAIRS
011PLASTER REPAIRS6001.00$16.68 min. per hr.
014GRAFFITI REMOVAL1501.00$16.68 min. per hr.
015TRASH REMOVAL/PICKUP/DUMP1501.00$16.68 min. per hr.
024FIRE DAMAGE CHARGE300$1000 max.
040REMOVAL OF DEBRIS1501.00$16.68 min. per hr.
041PHONE LINE/JACK/COVER REPAIRS6000.50$11.00
DOOR & WINDOW REPAIRS
050REPLACE WOOD DOOR JAMB INTERIOR6002.00$75.00
094REPLACE WOOD ENTRY DOOR COMPLETELY6004.00$243.00
096REPLACE METAL ENTRY DOOR COMPLETELY6004.00$415.00
097REPLACE WOOD ENTRY DOOR JAMB6003.00$190.00
098REPLACE METAL ENTRY DOOR JAMB6003.00$218.00
099REPLACE METAL ENTRANCE DOOR6003.00$328.80
100REPLACE SOLID WOOD PASSAGE DOOR6002.00$125.00
101REPLACE HOLLOW WOOD PASSAGE DOOR6002.00$88.50
102REPLACE WOOD LOUVERED DOOR6002.00$164.50
103REPLACE VANDAL SCREEN DOOR6001.50$354.40
104REPLACE SCREEN DOOR HANDLE6000.33$18.00
105REPLACE WOOD ENTRANCE DOOR6003.00$154.80
106REPLACE ENTRANCE KNOB6000.50$27.36
107REPLACE DEAD BOLT LOCK6000.50$50.00
108REPLACE ENTRANCE DOOR KNOBS6000.33$27.36
109DOOR LOCK CHANGE6000.50$20.00
110DOOR KEY6000.17$4.00
111DOOR STOP/TIPS6000.08/.17$2.00
112UNLOCK DOOR-DAY/NIGHT (HR)3001.00$25.00
113FRONT DOOR CARD KEY (H/R)2500.71/.85$26.54
114SCREEN DOOR CLOSER6000.33$17.50
115REPLACE STANDARD WIND/DOOR SCREENS6000.50$30.00
116REWIRE SCREEN DOOR/VANDALIZED6000.50$45.00
117EXTERIOR DOOR DEADBOLT LATCH6000.33$15.00
118INTERIOR DOOR HINGE6000.33$6.00
119REPLACE PASSAGE DOOR KNOBS6000.33$27.36
120DOOR BELL6000.50$12.25
121SLIDING CLOSET DOOR KNOBS6000.50$8.00
122REPLACE PEEPHOLE6000.25$8.00
125LANSDOWNE ALUMINUM SCREEN DOOR COMPLETE6001.00$250.00
130MISCELLANEOUS DOOR REPAIRS6001.00$16.68 min. per hr.
146REPAIR INSULATE WINDOW SASH/GLASS6001.50$89.38
147REPAIR STANDARD WINDOW SASH/GLASS6000.5/1.50$50.00
149VANDAL RESISTANT WINDOW /COMPLETE6002.00$200.00
150REPLACE VANDAL WINDOW SCREEN COMPLETE6001.00$125.00
152WINDOW GLASS SINGLE PANE6000.50$35.00
153REPLACE CURTAIN ROD6000.25$5.00
160MISCELLANEOUS WINDOW REPAIRS6001.00$16.68 min. per hr.
170A/C INSTALLATION (H/R)2501.00$16.68
MISC. FLOOR/ WALL REPAIRS
200FLOOR TILE/REPAIRS6001.00$16.68 min. per hr.
201CERAMIC TILE/REPAIRS6001.00$16.68 min. per hr.
202MISCELLANEOUS FLOOR REPAIRS6001.00$16.68 min. per hr.
RANGE & REFRIGERATOR REPAIRS
246REPLACE MAIN TOP6000.33$89.50
247REPLACE REAR BURNER - GAS6000.50$30.00
248REPLACE FRONT BURNER - GAS6000.50$28.00
249BOTTOM OVEN CONTROL6000.75NO CHARGE
250REPLACE BURNER GRATE6000.25$22.00
251REPLACE OVEN RACK6000.17$23.00
252TOP RANGE CONTROL6000.75$58.00
253REPLACE OVEN HANDLE6000.50$15.00
254RANGE AERATION PAN6000.25$20.00
255RANGE BROILER PAN6000.17$24.00
256OVEN THERMOSTAT6001.71$60.00
257CLEAN RANGE ON MOVE OUT4501.71$50.00
258CLEAN RANGE FOR RESIDENT6005.28$50.00
259RANGE BURNER CAP6000.25$4.00
260OVEN IGNITER6000.50$58.00
261BURNER IGNITER6000.25$12.06
262BURNER KNOB6000.17$7.50
263OVEN KNOB6000.17$7.50
264TOP BURNER VALVE6001.00NO CHARGE
264SPARK MODULE6001.00NO CHARGE
266BURNER SPARK LEAD6000.25NO CHARGE
267OVEN SPARK LEAD6000.50NO CHARGE
268RANGE HOOD6001.00$76.00
269RANGE CONTROL SWITCH6000.33$30.00
270RANGE TOP ELEMENT6000.50$20.00
271RANGE BOTTOM ELEMENT6000.50$30.00
272RANGE INDICATOR LIGHT6000.25$7.30
273OVEN DOOR GASKET6001.00$28.25
274OVEN DOOR HINGE6001.00$17.00
275SMALL RANGE RINGS6000.17$6.00
276LARGE RANGE RINGS6000.17$6.00
277SMALL DRIP PANS6000.17$6.00
278LARGE DRIP PANS6000.17$7.00
279REPLACE OVEN DOOR6000.50$60.00
280REPLACE BROILER DOOR6000.50$40.00
290MISCELLANEOUS RANGE REPAIRS6001.00$16.68 min. per hr.
296REPLACE APPLIANCE BULB6000.17NO CHARGE
297REFRIGERATOR DOOR PANEL COMPLETELY6001.50$134.40
298REPLACE FREEZER DOOR PANEL6001.00$69.00
299CRISPER COVER SUPPORT6000.25$39.00
300REPLACE CRISPER BIN6000.17$38.00
301REFRIGERATOR CONTROL6000.50$55.00
302REFRIGERATOR HANDLE6000.33$29.00
303REFRIGERATOR SHELF6000.17$32.00
304REFRIGERATOR ICE TRAY6000.17$1.50
305REFRIGERATOR BUTTER DOOR6000.17$17.50
306REPLACE REFRIGERATOR DOOR RACK6000.25$29.00
307CLEAN REFRIGERATOR ON MOVE OUT4502.00$38.00
308REFRIGERATOR CRISPER COVER6000.25$44.00
309REFRIGERATOR DOOR GASKET6000.33$50.00
310FREEZER DOOR GASKET6001.00$40.00
320MISCELLANEOUS REFRIGERATOR REPAIRS6001.00$16.68 min. per hr.
PLUMBING REPAIRS (KITCHEN, BATH)
346UNCLOG GARBAGE DISPOSAL6000.50$8.34
347S/S GARBAGE DISPOSAL (H/R)6001.00$75.00
348P-TRAP, 1-1/4"6000.50NO CHARGE
349P-TRAP, 1-1/2"6000.50NO CHARGE
350KITCHEN SINK6001.50$160.00
351KITCHEN FAUCET SINGLE LEVER6001.00$120.00
352KITCHEN FAUCET DUAL CONTROL6001.00$48.00
353KITCHEN SINK HANDLE/CAP6000.50$56.00
354KITCHEN SINK CRUMB TRAP6000.17$2.50
355STANDARD AERATOR6000.17$2.50
356LAVATORY SINK6001.00$66.50
357LAVATORY FAUCET6001.00$40.00
358LAVATORY LEGS6000.50$24.00
359POP-UP6000.50$25.50
360STOPPER6000.25$4.00
361REPLACE COMMODE BOWL6001.00$96.00
362REPLACE COMMODE TANK6001.00$76.00
363REPLACE COMMODE COMPLETE6001.00$156.00
364TANK TOP6000.25$36.00
365SEAT - ELONGATED6000.50$25.00
366SEAT - REGULAR6000.50$16.00
367TANK LEVER6000.17$12.00
368UNSTOP COMMODE6000.86/1.00$16.68
369COMMODE REMOVAL6001.71$28.00
370TUB FAUCET6001.00$127.00
371WATER HEATER/MISCELLANEOUS REPAIR6001.00NO CHARGE
372TANK FLAPPER6000.17NO CHARGE
373FLUSH VALVE6000.17NO CHARGE
374MOEN CARTRIDGE6000.75NO CHARGE
375UNSTOP DRAIN6000.50$8.34
376UNSTOP MAIN SEWER/LINE6001.00NO CHARGE
380MISCELLANEOUS PLUMBING REPAIRS6001.00$16.68 min. per hr.
383TUB/ SHOWER CAULK6001.00$16.68
389POP-UP ROD ASSEMBLY6000.50$6.00
MISCELLANEOUS INTERIOR REPAIRS
399MISCELLANEOUS CABINET REPAIRS6001.00$16.68 min. per hr.
400CABINET DOOR6001.42$22.00
401CABINET DRAWER6001.42$42.00
402CABINET DRAWER REPAIR6001.00$16.68 min. per hr.
403CABINET HINGE6000.25$5.00
404CABINET PULL6000.25$3.00
405COUNTER TOP/REPAIRS6003.0020.00 PER FOOT
406CLOSET ROD6000.50$3.00 PER FOOT
407CLOSET ROD BRACKETS6000.25$3.00
408STEP TREADS (INSIDE UNITS)6001.50$56.00
409HANDRAIL6001.003.50 per ft.
410STAIRCASE PICKET6000.50$10.00
MISCELLANEOUS BATHROOM REPAIRS
443MOEN KITCHEN FAUCET HANDLE6000.50$56.00
445MOEN TUB FAUCET KNOB6000.25$9.50
446MOEN LAVATORY FAUCET KNOB6000.25$9.50
447BRUSH HOLDER6000.33$7.50
448SOAP DISH - CERAMIC6000.50$16.75
449SPRING LOAD TOWEL BAR6000.25$7.00
450BATHROOM TOWEL BAR6000.50$14.00
451BATHROOM SOAP DISH/CHROME6000.25$7.50
452BATHROOM PAPER HOLDER6000.50$12.00
453BATHROOM PAPER ROLLER6000.17$2.00
455BATHROOM SHOWER ROD6000.75$15.00
456BATHROOM GRAB BAR6001.00NO CHARGE
457MEDICINE CABINET SHELVES6000.25$8.76
458BATHROOM MIRROR6000.50$22.00
459BATHROOM LIGHT GLOBE6000.17$9.76
460BATHROOM MEDICINE CABINET6001.00$56.00
461MISCELLANEOUS BATH REPAIR/CLEANING6001.00$16.68 min. per hr.
ELECTRICAL REPAIRS
462BATHROOM LIGHT FIXTURE/GLOBE6000.50$20.00
492PANTRY LIGHT GLOBE6000.50$9.76
493STORAGE SHED LIGHT FIXTURE6000.50$10.00
494PANTRY LIGHT FIXTURE/GLOBE6000.50$15.00
495PORCH LIGHT FIXTURE/GLOBE6000.50$32.00
496HALL LIGHT FIXTURE6000.50$9.76
497KITCHEN LIGHT FIXTURE 12" SQUARE6000.50$17.00
498LIVING ROOM LIGHT FIXTURE6000.17$17.00
499BEDROOM LIGHT FIXTURE/GLOBE6000.50$17.00
500REPLACE LIGHT BULB/BULBS6000.10$2.00
501BEDROOM LIGHT GLOBE 12"6000.17$10.00
502LIVING ROOM LIGHT GLOBE 12"6000.17$10.00
503KITCHEN LIGHT GLOBE 12"6000.17$10.00
504HALL LIGHT GLOBE6000.17$10.00
505SWITCH6000.50$8.00
506RECEPTACLE6000.33$9.00
507SWITCH - 3 WAY/4 WAY6000.42$8.00
508SWITCH/RECEPTACLE COVER PLATE6000.170.50 Ea.
HVAC REPAIRS
509HOT WATER RAD TEMP CONTROL6000.50$40.00
511MISCELLANEOUS ELECTRICAL REPAIRS6001.0016.68 min. per hr.
512REPLACE THERMOSTAT 24 VOLT ROUND6000.50$50.00
513BATH EXHAUST FAN FILTER6000.50$15.00
514BATH EXHAUST FAN6001.00$45.00
515BATH EXHAUST FAN REPAIRS6001.0016.68 min. per hr.
516H/W BASEBOARD HEAT ELEMENT6004.00$102.00
517H/W BASEBOARD HEAT ENCLOSURE6004.00$53.00
524REPLACE FURNACE FILTERS6500.25NO CHARGE
530REPLACE AC FILTERS6500.25NO CHARGE
543BULB 17 WATT 24" T56000.25$5.00
544BULB 25 WATT CANDLABRA BASE6000.25$1.00
545BULB 13 WATT COMPACT FLUORESCENT6000.25$3.50
546BULB 9 WATT BI-PIN COMPACT FLUORESCENT6000.25$3.50
MISCELLANEOUS REPAIRS
552SEMI-GLOSS PAINT (1 GALLON)600$12.00
553PAINT UNIT/MOVEOUT5508.00$16.68 min. per hr.
556WALL PLASTER REPAIR6001.00$16.68 min. per hr.
602EXTERMINATE FOR MICE6001.00NO CHARGE
603MAIL BOX6000.25$18.00
604ROUTINE EXTERMINATION5001.00NO CHARGE
610EXTRAORDINARY EXTERMINATION5001.00NO CHARGE
615DRYER VENT KIT6000.50$15.00
650SMOKE DETECTOR6000.50$20.00
651SMOKE DETECTOR BATTERIES6000.17NO CHARGE
654CARBON MONOXIDE DETECTOR6000.33$42.00
714SEAL OVEN DOOR6001.00$24.00
716HINGE OVEN DOOR6001.00$22.18
718SWITCH, INFINITE SMALL ELEMENT6001.00$25.00
720SWITCH, INFINITE LARGE ELEMENT6001.00$30.00
722CONTROL KNOB BURNER6000.25$7.50
724SURFACE INDICATOR LIGHT6000.75$7.00
726OVEN CONTOL KNOB6000.25$7.50
740INNER DOOR PANEL REFR6001.00$95.00
742INNER DOOR PANEL FRZR6001.00$69.00
744COVER , CRISPER PAN6000.17$32.00
746CRISPER PAN6000.17$32.00
748SHELF6000.25$38.00
750RACK DOOR6000.50$29.00
752SUPPORT DOOR RACK RH/ LH6000.50$4.50
754DAIRY DOOR6000.50$17.50
758GASKET REFRIGERATOR DOOR6001.00$50.00
760CONTROL- TEMPERATURE6001.00$55.00
DOOR AND WINDOW REPAIRS NEW CONSTRUCTION
770Steel Entry Door Cmpl w/Jamb 6 PANEL SH 3'0"6006.00$522.50
771Interior Masonite Door 6 PANEL Hollow Core SH 1'8"6002.00$137.50
772Interior Masonite Door 6 PANEL Hollow Core SH 2'4"6002.00$137.50
773Interior Masonite Door 6 PANEL Hollow Core SH 2'6"6002.00$137.50
774Interior Masonite Door 6 PANEL Hollow Core SH 2'8"6002.00$137.50
775Interior Masonite Door 6 PANEL Hollow Core DH 4'0"6002.00$137.50
776Interior Masonite Door 6 PANEL Hollow Core DH 5'0"6002.00$137.50
777Interior Masonite Door LOUVER DH 4'0"6002.00$137.50
778Interior Masonite Door LOUVER SH 2'4"6002.00$137.50
779Marathon Screen Door exterior M# 7800 w/o glass 3'0"x 6' 8"6004.00$295.00
780FG Windows Series 700 Type A Inward Casement 3'2"X3'6"6003.00$202.80
781FG Windows -SERIES 700 TYPE C Inward Casement 2'6"X3'6"6003.00$202.80
782FG Windows twin SERIES 700 TYPE H Double Inward Case.
5'5"X3'6"
6003.00$202.80
783FG Windows SERIES 900 TYPE B DH 3'2"X3'6"6003.00$202.80
784FG Windows SERIES 900 TYPE D DH 2'6"X3'6"6003.00$202.80
785FG Windows SERIES 900 TYPE E DH 2'0"x2'10"6003.00$202.80
786FG Windows SERIES 900 TYPE F Double Hung 2'0"x2'8"6003.00$202.80
787FG Windows SERIES 900 TYPE G DH 1'10"x2'10"6003.00$202.80
789FG Windows SERIES 900 TYPE I DH 2'10"x2'10"6003.00$202.80
790FG Windows SERIES 900 TYPE J DH 3'2"x2'9"6003.00$202.80
791FG Windows SERIES 900 TYPE K Twin DH 5'5"x3'6"6003.00$202.80
792FG Windows SERIES 900 TYPE M DH 2'0"x3'2"6003.00$202.80
797DOOR KEY/STANDARD KEYMARK6500.25$8.00
798REPLACE ENTRANCE LOCK (LEVER STYLE)6000.50$75.00
800AMER STAND TRIP LEVER6000.50$12.00
802MOEN SINGLE-HANDLE LAVATORY. FAUCET6001.00$110.00
804MOEN SINGLE-HANDLE KIT. FAUCET6001.00$120.00
806MOEN REPLCAEMENT CARTRIDGE6000.50NO CHARGE
808ELJER SAVOY 1.6GAL TOILET6001.00$156.00
810ELJER SAVOY 1.6GAL TOILET TANK6001.00$56.00
812ELJER SAVOY TOILET BOWL6001.00$96.00
814OLSONITE TOILET SEAT6000.25$16.00
816ELJER MURRAY PEDISTAL LAVATORY6001.00$155.00
818ELKAY KIT SINK (MOEN REPLACEMENT)6002.00$140.00
820MCGUIRE SINK BASKET ASSEMBLY6000.50$5.00
822ELJER VENTURA TUB6008.00$225.00
821REPAIR/REPLACE CLOTHESLINES6001.00$55.00
826LAVATORY/BATHROOM SINK6001.00$66.50
845MOW GRASS (SCAT.SITES) per unit6003.00$50.00
850RANGE HOOD FAN W/ LIGHT6001.00$60.00
852CEILING LIGHT W/ GLOBE 13” ROUND6000.50$36.00
854CEILING LIGHT W/ GLOBE 9 ½” ROUND6000.50$15.00
856PORCH LIGHT GLOBE 13 ¼ X 4 ½ RECTANGLE6000.50$21.50
858BATH VANITY LIGHT W/ GLOBE 11 ½ X 4 ½6001.00$15.00
8602 FT FLUORESCENT STRIP FIXTURE6000.50$36.00
865RECEPTACLE 20 AMP6500.50$8.00
86620 AMP GFI RECEPTACLE6500.50$12.00
868KITCHEN LIGHT FIXTURE/FLUORESCENT6000.50$45.00
DOOR RE-ENFORCER6001.00$12.00
REMOVE TRASH FROM UNIT/MOVEOUT2001.00$16.68 min. per hr.
WATER DAMAGE/TENANT NEGLECT (LABOR+MATERIALS)6501.00$16.68 min. per hr.
Trash pick up/hauling is inclusive of, but not limited to: large appliances, carpet, sofas/loveseats, large chairs, small chairs, large tables, small tables, mattresses/boxsprings, headboards, footboards, dressers, boxes/bags of trash, yard waste removal, etc.$60.00 per item