RRHA is committed to ensuring that all programs, services, and activities provided by RRHA are accessible to people who have disabilities as well as people who have limited English proficiency.
Limited English Proficiency (LEP) Plan
City of Roanoke Redevelopment and Housing Authority (RRHA) has adopted this plan to provide meaningful access to its programs and activities by persons with Limited English Proficiency (LEP). In accordance with federal guidelines RRHA will make reasonable accommodation to provide or arrange free language assistance for its LEP clients, including applicants to Public Housing (PH) and Housing Choice Voucher (HCV) (Section 8) programs, participants in Public Housing and (HCV) programs, homeownership programs, and other RRHA programs.
RRHA partners with Virginia Relay, a public service from the Commonwealth of Virginia that connects people who are hard of hearing, deaf, DeafBlind or speech-disabled with organizations like ours. The conversation is relayed between the two parties by a Virginia Relay Communications Assistant. To contact RRHA using Virginia Relay, please dial 711. For more information, click on the Virginia Relay logo.